Categories

FTP 8

FTP related problems & answers

Linux Hosting 7

Tech support for Linux Hosting

Articles

 How to open a Tech Support Request ?

You are required to open Tech / Billing support ticket from your Client area and submit a ticket...

 How to recover my control panel login details ?

How to recover my control panel login details ? In this case you can find it as below 1) Visit...

 How to send a Tech Support Request?

You are required to open Tech / Billing support ticket from your Client area and submit a ticket...

 I cannot login to My Member Area?

If you forget your Member Area Password (on www.webhost.lk), then you can request your password...

 I created my Support ticket but still no response ?

I created my Support ticket few minutes / hours ago, but still no response ? There are many...

 I failed to see my site for shot period of time ?

I fail(ed) to see my site for shot period of time but my server (is / was) Up. Why this happened...

 I have purchased a Hosting plan from you, But cannot login to cPanel or FTP ?

"..I have purchased a Hosting plan from you for my existing domain, But cannot login to cPanel or...

 I registered / Changed my Domain / DNS, But Site not visible ?

Modifications to the DNS settings of a domain will take an average of 24 hours to become...

 Tech division request my Control Panel password, Should I give it to you ?

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 Why is my website slow ?

There can be many different causes of slow loading times for a web page. Please reference the...

 How to Traceroute ?

Windows Steps1) Click Start.2) Type "cmd" without quotes in the box to open the command prompt.3)...