The "Invalid HELO name" is due to not having authentication properly enabled in your mail client. Please follow the instruction below
Microsoft Outlook:
From the Menu Bar, Click Tools then Click E-mail Accounts
Select "View or change existing e-mail accounts" then Click "Next"
Select your Email account then Click "Change"
Click "More settings"
Select "Outgoing Server" tab
Select the box beside "My outgoing server (SMTP) requires authentication"
Select "Use same settings as my incoming email server"
Click "Ok"
Click "Next"
Click "Finish"
Thunderbird:
From the Menu Bar, Click Tools, then Account Settings
This will bring up the Account Settings window where you can click on Outgoing Server (SMTP) at the bottom of the list in on the left side of the window.
Back in the middle of the window, select the appropriate outgoing server and click the "Edit" button.
Make sure "Authentication method" is set to "Normal password"
Click OK to close the SMTP edit window and again on the Account Settings window.
Mac Mail:
From within Mac Mail Click Mail, Preferences, then Accounts
Near the bottom of the window, look for Outgoing Mail Server (SMTP), click the drop down arrow and select "Edit SMTP Server List..."
Click the Advanced button in the middle of the window and make sure Authentication is set to "Password."
Click OK to close the edit window
